Laminator.com return policy?

In the unlikely event you are unhappy with your purchase Laminator.com will accept returns on Laminating and Binding Machines for up to 21 days from the date of purchase. This allows plenty of time for you to receive your laminating or binding machine and use it for the applications that you purchased it for. A restocking fee of 20% will be applied to all returned items. After the return period, any issues with machines are warranty issues and will need to be handled by the manufacturer.

On Supplies, returns will be accepted for up to 14 days after the date of purchase on UNOPENED Supplies only. A restocking fee of 20% will be charged to all returned items. Some items are considered custom items and will not be authorized for return - this includes, but is not limited to, 3:1 and 5:1 pitch coil, colored coils, service parts, and non-standard size roll laminating film.

You must notify Laminator.com of your intent to return merchandise by phoning 1-800-323-4307. All items must be returned in their original packaging. The customer will be responsible for the original freight charges incurred and returned freight charges. 

If you have any questions regarding our return policy please contact our customer service department at 1-800-323-4307.

Important Note:

All Product must be returned in their original packaging. Please keep your original packaging.